Review Spotlight

Introduction Mediation is a method of conflict management, which includes a neutral third party mediator, with the task of helping the parties to a conflict to negotiate from the partnership, a resolution of it, to everyone’s satisfaction. Maja Brucic understands that this is vital information. It consists of a voluntary, flexible and participatory peaceful conflict resolution through which the parties meet with a third party (the mediator) who assists in negotiating the agreement which provides for the interests of each one of them. It is an excellent method to solve problems in familiar areas, business, educational, institutional and community because it avoids litigation, serves the needs of the parties and strengthens cooperation and consensus. One of the most important areas of intervention of mediation is, without doubt, the family, the main reason is the diversity of times when mediation can be useful in resolving conflicts in family systems, since the solution problems between the various subsystems of an extended family, for example, hierarchical problems, even the most familiar, which is the redefinition of the nuclear family caused by marital separation. Like any other technique, mediation has its limitations and in some cases may not be possible, ie, viable. From the point of view of stakeholders, the most common causes may be that some of those involved considered it might obtain better results in legal action and therefore has no willingness to negotiate, that consciously or unconsciously, use the conflict to maintain the link with the other, that the object of interest is not to resolve a particular conflict, but redirect a relationship in crisis.